Fantastic Flexibility for the Future Corporate Library

Corporate Library Fantastic Flexible Future!

OK so you have a fantastic corporate library system but are you taking maximum advantage of all the features and facilities it offers? It’s quite common for software to be packed with features that are never or rarely used…

Library success… what makes it happen?

Library Success... What Makes it Happen?

It is often said that success breeds success. It is very interesting to see how different clients approach delivering library services. Every organisation is different but the energy and creativity of the librarian is what makes the difference…

The MARC standard format is dying!

The MARC standard format is dying!

Resuscitation attempts have proven unsuccessful! A heart transplant is underway. Created in 1962 and the first industry ever to standardise data in a structured manner, MARC has been the watchword in protecting library data for over 50 years.

Leonard Cohen Poetry and Melodies

Leonard Cohen Poetry and Melodies

I was greatly saddened to read of the recent death of Leonard Cohen. Poetry and Melodies. The simplest words, placed together, to reveal profound truths and emotions. And his unique delivery. A complete artist.

The Libraries and Archives of Toronto Canada

The Libraries and Archives of Toronto Canada

In the past week I have been visiting Canada, visiting clients, attending a User Group meeting in Toronto and enjoying some holiday time. While there I met with Maria Phipps who has worked with Soutron for many years on a variety of projects and

Arise Sir Robot!

Arise Sir Robot

One of the books I gave myself time to read over Christmas and New Year was this one. “Rise of the Robots: Technology and the Threat of a Jobless Future” Written in a very easy to read style and strong on factual references with a tailored version for UK consumption. It is well worth a read and is both alarming and engaging, even if you are not into robotics and engineering innovation.

Indexing Metadata and Discovery in 2016

Metadata Indexing Discovery in 2016

Now that the festive season is over, what are we up to? This year’s remarkably mild weather, 12-14 degrees in January is unheard of. There is no excuse to jet off to a warm climate this month!

The Importance of Great Customer Service

The Importance of Great Customer Service

So business is picking up and the service sector is leading the economy. You would expect to find service levels at an all time high yet in general it’s rare to receive great service unless you are paying lots of money or you happen to be royalty.