“We are thrilled to be able to provide an AI-enabled Soutron Discovery to our clients,” states Tony Saadat, President and CEO of Soutron Global. “These AI advancements promise to improve the end-user knowledge-based search experience, helping our clients work smarter, not harder.”
Every Soutron library, archive and information system is set up and customised for each AI Chat Search: The AI Chat Search is a functionality based on a Retrieval-Augmented Generation (RAG) technique, which combines natural language generation by AI with results retrieval from the selected Search Sources. During an interactive chat session, users can address questions and requirements. Depending on the user’s input, the AI may respond directly or, it may transform the input into concise queries and submit transparent searches on the selected Search Sources, displaying a summary generated from the retrieved results with references to the actual results metadata.
The AI Query Assistant allows users to create queries by describing their requirements in natural language and/or by uploading an image. AI will analyze the input and return a description along with a list of keywords that can be used as queries to launch the search action on the selected set of sources.
This post-search tool sends AI the selection of search results to obtain a summary of their content. The AI feedback contains the reference to the result on which it was based.
The Related Queries widget was enhanced to provide from AI query suggestions, related to the one used by the end-user for his last search.
A document request functionality was implemented, to allow placing loan requests to the library for books/articles. The document request action is per each result and presents a form to be filled in and submitted to the preconfigured library contacts. The content of the request form is fully configurable through the Muse Administration Console, allowing configuration of multiple fields, from simple HTML inputs to select elements with values.
A new display order option was implemented to allow displaying the list of the searched sources in the “Searched Sources” widget from the results page, in a predefined static order. The sources display order is specified in the Priority Retrieval Bands defined at the application level.
All Soutron Discovery clients have been upgraded to v9.0 as part of their SaaS subscription and require the client to subscribe to the Microsoft Azure OpenAI service.
For more information about the benefits of using Soutron Discovery, please visit:
www.soutron.com/discovery-search
Or request a demonstration today!
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