The Role of Special Libraries and Archives in Knowledge Management and Artificial Intelligence
Within the knowledge management and artificial intelligence ecosystem, special libraries and corporate archives serve a critical role in unifying knowledge, serving as an authoritative source for accurate, consistent, up-to-date knowledge assets.
In the context of knowledge management and artificial intelligence, special libraries and archives have expanded their role from being repositories that support semantic searches to knowledge repositories that KM and AI systems can semantically process.
Capturing knowledge in a library or archive database that is authoritative, proprietary and tagged with accurate metadata keywords can facilitate the sharing of know-how that spurs innovation. Without the authoritative knowledge base that exists within the special library or archive, KM and AI systems will be prone to what is naively termed ‘hallucinations’, or what we used to say ‘misleading, not accurate, or authoritative’.
Knowledge Management Challenges and Solutions
Two of the primary challenges with knowledge management are company culture and funding by management. Questions that should be asked: Are both explicit knowledge and tacit knowledge being captured and accurately stored? Does management value the accomplishment of organisational goals enough to provide a secure, centralised library or archive repository that enforces consistent metadata terminology to build a knowledge base? Management culture and company goals present some of the leading knowledge management challenges.
Special Libraries and Corporate Archives: Building a Knowledge Management Culture for the Future
In today’s knowledge-driven economy, implementing a knowledge-based culture through a centralised special library or corporate archive system is key. By providing a centralised, organised and accessible database of ‘know-how’ information such as Soutron, special libraries and corporate archives can help organisations prepare themselves for a KM & AI-based future based on company know-how.
For insight on overcoming the challenges of building a KM culture, download our comprehensive Information Management eBook, which provides a foundation that reinforces the fundamentals of information and knowledge management, the challenges faced in today’s AI-based knowledge management environment, along with strategies to use to build a knowledge management culture that spurs innovation.
Knowing that you trust the source of information and that its gathering and storage are based on sound knowledge management practices is essential to helping avoid AI hallucinations.
Access more information on how Soutron’s Discovery Services, Library and Archive Systems can help with your knowledge management and artificial intelligence initiatives below.
- Getting Started with Knowledge Management
- Soutron Selected for Knowledge Management at an International Global Law Firm
- Merging Knowledge Management and Librarianship
- Effective Information and Knowledge Management in the AI Era
Alternatively, book an online demonstration with us to discuss your ideas and explore how Soutron software could help you today!
